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What Does My Order Status Mean?

Waiting for payment

You have not paid your order yet.

You are welcome to pay your order now.

Paid

We have not received your payment yet or the payment did not 

go through in your bank or Paypal account.

Please check your payment account to confirm first whether the payment went through successfully.




Processing

We have accepted your payment and we are processing your order.

Processing will usually take 3-10 business days and includes 3 steps:

1.Allocate stock to your order

2.Complete quality control for your items

3.Pack your items

*For more information about our dispatch time for your specific item,  please refer to the product page and see i.e  "Dispatch time: Ships    within 7-15 days".




Contact us to edit the address or the items.




Shipped Out




Your order has been sent out to you.

1. Follow up the delivery in your account and track the   package online.

2.If you've chosen free shipping and haven't purchased a  tracking number, we kindly ask to wait for your order 10-45 working days. For more delivery estimation, please click  here.

Cancelled

Your unpaid order is canceled.

Please feel free to replace an order anytime.



Refunded



Your order has been refunded on our side.

If you paid with Paypal, please allow 3-7 working days for the transaction to appear on your account. If you paid by credit card it will take 7-25 working days depending on   your credit card company.


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