Knowledgebase and Support Center
How to Find My Order Details in My Account?
Login and Password Problems
How Can I Change My Shipping Address?
Why Does the Price Increase after I’ve Applied the Coupon?
How to Cancel My Order ?
When Can I Get My Refund?
What Does My Order Status Mean?
What If There Is No Tracking Number?
How Can I Pay by Wire transfer/Bank Transfer?
How Can I Change Payment Method For My Order?
How Can I Make Sure You Are Not a Fraudster?
What Can I Do Next So That You Process My Order ?
How To Calculate Shipping Costs?
What Is Your Processing Time?
Can Sammydress Deliver To Po Box And Apo Addresses?
Will I Be Charged Extra Shipping Fee If My Order Was Shipped Out Separately?
Warranty & Return
What If The Items I Received Are Faulty Or D.O.A?
Missing Items And Partial Delivery
How To Return My Item For a Refund?
What Is Your Return Address?
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