Knowledgebase and Support Center
>> Submit a ticket
Check my tickets >>
Pre-sale Questions or Product/Stock Availability
Pre-sale Wholesales or Dropship Enquiry
After-sale Change Address /Cancel Order (unshipped orders only)
After-sale Order Enquiries /Order Tracking
After-sale Service (defective items /wrong items received/item missing)
Other Issues(Forget password/Unsubscribe mail/Cooperation)
Website Feedback(Help us to improve our site and get free points )
Making a Complaint
Please submit a ticket using the correct Question Type. We will reply to you within 24 hours except on weekends and public holidays.
Please enter your order number if you have one.
Tips:for Normal question we will reply you in 8 hours
for Emergency question we will reply you in 2 hours
Please make sure your email address is correct so we can locate your account information and solve your problem quickly. We will also reply to your message using this address.
Phone Number (optional):
Please leave your phone number so that we can contact you as soon as possible.
If you would like to show us some files, please upload them here.
Each file must be below 2MB. The following file formats are supported:
gif, jpg, png, bmp, doc, xls, txt, rar, ppt, pdf
Enter the code shown:
Try a different code
Data being submitted, please wait...
Indicates required field
Copyright © 2006-2015 SammyDress All Rights Reserved